Meet With Us

When it comes to understanding Medicare, sometimes you just want to talk to someone face to face. At Excellus BlueCross BlueShield, our local team is here for you every step of the way.

Already a member? Visit our Medicare Advantage Plan page to view plan highlights and additional member resources.


1-on-1 Consultations

If you prefer to meet individually with a local Medicare Consultant, we’ve got you covered. Our Consultants have appointments available year-round in locations throughout the community. Reserve a 1-on-1 consultation and we’ll help you understand your options. There's no obligation to enroll and it's absolutely free.

Register for a 1-on-1 Consultation


Medicare Seminars

Attend a Medicare Seminar to learn about the basics of Medicare in a low-key, group setting. You’ll also receive an overview of the Medicare Advantage and Medicare Supplement plans offered by Excellus BCBS. These events are free and there is absolutely no obligation to enroll.

Register for a Medicare Seminar


Request an Appointment

For a combination of flexibility and personal attention, our expert Medicare Consultants are available to meet at a time and place that’s convenient for you. Request an appointment, and we’ll contact you to schedule the date and location that works best.

Request an Appointment


Visit a Resource Center

Visit one of our Resource Centers for personalized assistance in a friendly, welcoming atmosphere. Meet with a licensed Medicare Consultant to discuss your options, review coverage, or ask any questions you have.

Visit a Resource Center


Phone

Prefer not to meet in person? We’re just a phone call away.

Call: 1-800-671-6081
TTY: 711

Monday - Friday: 8 a.m. to 8 p.m.
Saturday - Sunday: 8 a.m. to 8 p.m. Oct. 1 - March 31
Closed: Thanksgiving, Christmas Eve & Day, New Year's Eve & Day

Modal for Please Tell Us Where You Live

Excellus BlueCross BlueShield is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal. Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman. Y0028_9775_C.

This page last updated 10-01-2023.

 

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