Looking for coverage?
1-877-406-4823

FEARLESS IS NEVER HAVING TO COMPROMISE

The company your neighbors have trusted for over 80 years. The plan accepted by a large network of doctors and specialists.
MEDICARE THAT'S AFFORDABLE
  • $0 premium plans and other affordable options1
  • $0 Tier 1 generic drugs2 on most plans, including more than 50 frequently prescribed medications
  • Hearing aid benefit 
  • No-cost preventive screenings and gym memberships for $25 a year3
MEDICARE THAT'S EMPOWERING
  • 100% of local hospitals and over 99% of local physicians in network
  • Telemedicine services for doctor visits by video conference or phone
  • Worldwide access to urgent and emergency care
  • Knowledgeable local representatives to talk you through your options
Get your Medicare Organizer Kit
GET A MEDICARE ORGANIZER
Get answers to commonly asked Medicare questions in the comfort of your own home. This organizer will answer questions like how to enroll and using your benefits. And don't worry, there is no obligation to enroll at any time.
Get a Medicare Organizer Kit
GET A MEDICARE ORGANIZER
Get answers to commonly asked Medicare questions in the comfort of your own home. This organizer will answer questions like how to enroll and using your benefits. And don't worry, there is no obligation to enroll at any time.
ORDER A MEDICARE ORGANIZER
REGISTER FOR A SEMINAR
Learn about Medicare at one of the hundreds of Excellus BCBS seminars scheduled throughout the region.6, 7
TALK WITH A MEDICARE SALES ADVISOR
1-877-406-4823 | TTY: 1-800-421-1220
Monday-Friday: 8 a.m. – 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.
Chat with us
TALK WITH A MEDICARE SALES ADVISOR
1-877-406-4823 | TTY: 1-800-421-1220
Monday-Friday: 8 a.m. – 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.
Let's Chat
Need in-person help?Get in-person help
VISIT US
Would you like in-person help? Visit our Resource Center in Rochester to meet with a Medicare Sales Advisor or view our Mobile Office hours to find a location closer to you. Mobile Offices are based on first-come, first-served.
Resource Center Information
VISIT US
Would you like in-person help? Visit our Resource Center in Rochester to meet with a Medicare Sales Advisor or view our Mobile Office hours to find a location closer to you. Mobile Offices are based on first-come, first-served.
Resource Center Information
Common Questions
& Helpful Resources
Common Questions
& Helpful Resources
FAQCommon Questions

I'm turning 65. When can I enroll in Medicare?

You can enroll in Medicare from the period that extends 3 months before to 3 months after the month of your 65th birthday. For example, if you turn 65 on July 4, you can enroll between April 1 and October 31.
To learn more, talk to an Excellus BCBS Medicare Sales Advisor at: 1‑877‑406‑4823 (TTY: 1‑800‑421‑1220)
Monday - Friday 8 a.m. - 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.
ENROLL ONLINE

Can I change Medicare plans?

In most cases, you must stay enrolled in your plan through the calendar year when your coverage began. You may change to a different plan during the Annual Election Period, October 15 - December 7, with coverage beginning January 1 of the following year.
To learn more, talk to an Excellus BCBS Medicare Sales Advisor at: 1‑877‑406‑4823 (TTY: 1‑800‑421‑1220)
Monday - Friday 8 a.m. - 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.

What if I work past 65?

Many people work beyond age 65, but if you’re not enrolled in Medicare, there could be late-enrollment penalties. However, the size of your company also impacts your Medicare enrollment and potential penalties.
To learn more, talk to an Excellus BCBS Medicare Sales Advisor at: 1‑877‑406‑4823 (TTY: 1‑800‑421‑1220)
Monday - Friday 8 a.m. - 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.

Preventive Care Services + Prescription Drug Coverage

Preventive Care Services

Some of the $0 preventive services covered in full when using our network providers include:

  • "Welcome to Medicare" preventive visit
  • Flu Shot
  • Pneumonia Vaccination
  • Mammogram
  • Cardiovascular screenings
  • Colorectal and Prostate cancer screenings
  • Cervical cancer screenings
  • Diabetes screenings
Prescription Drug Coverage

$0 Tier 1 generic drugs are available on most Excellus BCBS Medicare plans, including more than 50 frequently prescribed medications. To find out how your prescriptions are covered, check our comprehensive list of covered prescription drugs (also known as the “formulary”)5.

To learn more, talk to an Excellus BCBS Medicare Sales Advisor at: 1‑877‑406‑4823 (TTY: 1‑800‑421‑1220)
Monday - Friday 8 a.m. - 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.

The Silver&Fit® Program

You’re never too old to feel young. At Excellus BCBS, we have a plan to help you feel better than ever.

  • $25 annual participating gym membership, including available classes
  • Choose 2 in-home fitness kits such as yoga, chair exercise, aquatic exercise and more for only $10
  • An annual fitness allowance at non-participating facilities
To learn more, talk to an Excellus BCBS Medicare Sales Advisor at: 1‑877‑406‑4823 (TTY: 1‑800‑421‑1220)
Monday - Friday 8 a.m. - 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.

Travel Coverage

With Excellus BCBS, you are covered worldwide for medically necessary emergencies or urgently needed care.

To learn more, talk to an Excellus BCBS Medicare Sales Advisor at: 1‑877‑406‑4823 (TTY: 1‑800‑421‑1220)
Monday - Friday 8 a.m. - 8 p.m.
From Oct. 1 - Feb. 14: advisors are also available weekends 8 a.m. to 8 p.m.

STAY CONNECTED

1 Pricing dependent on county of residence. You must continue to pay your Medicare Part B premium.
2 Pharmacy benefits on most 2017 plans include a $0 copayment for Tier 1 preferred generic drugs when provided in-network. The formulary may change monthly. No-cost pricing may vary by plan. Please check the Summary of Benefits for plan details.
3 No-cost vaccines and preventive services when provided in network.
5The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary.
6There is no obligation to enroll.
7 A salesperson will be present with information and applications. For accommodation of persons with special needs at Sales Meetings call our Sales Line toll-free at 1-877-406-4823, 8 a.m. to 8 p.m., Monday – Friday. From Oct. 1 to Feb. 14, representatives will be available seven days a week from 8 a.m. to 8 p.m. (TTY/TDD users call 1-800-421-1220).

The Silver&Fit Program is provided by American Specialty Health Fitness, Inc. (ASH Fitness), a subsidiary of American Specialty Health Incorporated (ASH). ASH is an independent company that offers these services on behalf of Excellus BCBS. All programs and services are not available in all areas. Silver&Fit is a federally registered trademark of ASH and used with permission herein.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premiums and/or copayments/coinsurance may change on January 1 of each year.

Excellus BlueCross BlueShield contracts with the Federal Government and is an HMO plan and PPO plan with a Medicare contract. Enrollment in Excellus BlueCross BlueShield depends on contract renewal.
Submit a complaint about your Medicare plan at www.Medicare.gov or learn about filing a complaint by contacting the Medicare Ombudsman


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This page last updated 12/22/2017.

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